The U.S. Postal Service apologized to a deaf woman in Florida who said employees at a her local Post Office refused to answer her questions in writing and ordered her to leave, UPI reports.
The woman, who requested anonymity, said she asked a clerk at the Port Orange Post Office to help her with mailing some packages.
"She became agitated when I informed her I am deaf and need her to write down the answer to my question," the woman told WKMG-TV.
"The woman said she tried explaining to the clerk that she was unable to understand her speech.
'I pointed to the paper she had pulled out. She mocked me by pointing at the paper I had but speaking at me again. I asked for a supervisor. She became angry and pointed that I had to go away from her section of the counter,' she said."
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